WHY WE ARE UNIQUE
HOW WE LISTEN
How We Listen Our customer feedback loop begins with the close relationship our vision entrepreneurs foster with their customers. They gather insights and opinions from customers about our products and services and channel that information to CrispVision. This data informs our entire business model including the frame styles, the customer experience, and prices.
Why We Listen
Because their budgets are tighter, BoP consumers are more price-discriminating than those with a higher capacity to pay. CrispVision continues to seek out customer input to ensure that the products we deliver meet the demands of our customers.
What We Listen For
Each pair of CrispVision eyeglasses must be: affordable to fit into a limited budget, functional to resolve the vision need, and stylish to make our customers look and feel great. We listen for customer needs and preferences and work with manufacturers to develop styles suited for customers at the Base of the Pyramid.